Crown City Tire and Auto Service of Pasadena
Mon–Fri: 8:00 am–5:30 pm
Sat-Sun: Closed
Phone: (626) 793-4181
Email: info@crowncitytire.com
Inspection Hours:
May differ from store hours.
Please call for wait times
and availability.
Amenities
Connected. Convenient. And comfortable. The amenities we offer are designed to keep your life running smoothly.
Concierge
Service
Comfortable customer
lounge with Wi-Fi
Pet Friendly
Environment
Covid Safe
Environment
Free coffee
and tea
Baby Changing
Stations
Reviews
How we care for our guests
Having The Right Team Helps Us To Achieve Our Mission
Not only do we bring years of automotive service experience to the table, but we also continue our commitment and dedication to you. We believe our duty is to help create local jobs and be a company that helps create growth for the community. We’ll keep our promise to build pride in fueling the critical roles needed for every successful execution for the people we work with, the guests we meet, and our local community.
The best customer service ever!! I will be using them for now on. They were so friendly, attentive and quick. Have never had an experience like this at an auto... read more
Dawn H.
11/09/2022- Needed a new shop to take care of maintaining my newer vehicle as the one I went to previously didn't treat me the warmest. Being a woman with a sports... read more
Alyssa M.
10/27/2022 - Crown City put the P in Professional. The communication from the crew there was an A+. Their check in and out system was rapid and smooth. And added big ups... read more
Tim H.
10/11/2022 - I got excellent customer service at Crown City Tire. I highly recommend this place for tire needs. Front desk reception, Tatiana, was excellent and very professional. Tom, the owner, was... read more
Mino E.
9/23/2022 - Great service! Thank You to Alex who help me with my low tire. All staff was extremely helpful and friendly Silvia E.
9/15/2022 - Outstanding service! Thank you Thomas and team for taking great care of my 2011 Taco.
Edwin R.
10/09/2022 - I came across Crown City Tire Auto Care by looking up reviews and I can vouch for their 5 star rating. Unlike many tire shops I've been to, they do... read more
Andrew C.
11/23/2022 - I went in this morning to get some help with my tire/tire pressure.
I had a few different employees help + consult, and throughout the whole experience I felt... read more Ella s.
10/05/2022 - They were very friendly and very quick in terms of turning around the repair. Would highly recommend! K S.
9/12/2022
What makes Crown City Tires and Auto Different?
With the rapid changes in vehicle technologies, training remains as one of our main pillars. We believe in training so much, we developed our own internal training academy to keep our team up-to-date with the latest vehicle technologies, repairs, and maintenance guidelines. In fact, our training academy provides a career path for new teammates looking to join our team. You will have confidence in knowing your vehicle is repaired to industry guidelines, quality controlled, each time.
Our Team and Family
Team and Family are the most important components to any company. You love what you do when you have a team and family that takes care of each other. Our team carries the same focus and vision: simply, take care of our customers!
Our team has pride in what we do, because we don’t only fix cars, we make an impact in our customers’ lives. Many of our teammates have been with the company for over 30 years, offering years of knowledge and professionalism.
We are always welcoming, respectful and helpful. We are not in the business in fixing vehicles, we are in the business in creating relationships. At the end, we want you to feel that we have your back and you belong to our Crown City Tire family.
Our Crown City Service Warranty
At the end of the day, we want you to be 100% satisfied with your experience and service. This is our culture; this is our mission. That’s why we provide a service warranty that gives you peace of mind for your vehicle and repairs.
If you ever have an experience that is less than 100% satisfying, please let us know. We will make it right!
As for our warranty, we keep it quite simple:
We stand behind a 36-month/30,000-mile warranty on all service and repairs, except for few items listed below:
Brake Pads/Shoes Replaced & Rotors/Drums Resurfaced: Parts and Labor: If rotors/drums are replaced, our standard brake warranty applies: 24-month/24,000-mile warranty. If rotors/drums are resurfaced, then a 6 month / 6,000-miles warranty applies.
Alignment Pothole Forgiveness Warranty: Parts and Labor: 60 days. A misalignment can happen as soon as the next pothole surprises you, thus we will be happy to perform an additional alignment for free within the listed time frame.
Oil and Filter Change, Transmission Fluid Exchange, Coolant Exchange, Differential Fluid Exchange, Brake Fluid Exchange, Power Steering Fluid Exchange, Wiper Blades, Fuel and Air Induction Service, and Air Filters: 90 days or 4,000 miles, whichever comes first.
Batteries: Parts and Labor warranty is in accordance with the manufacturer’s warranty listed at the time of purchase.
Emission, Exhaust, and EVAP Systems: Parts and Labor: 12 months or 12,000 miles, whichever comes first.
Non-Warrantied Items: Engine and transmission replacement, internal engine/transmission repairs or any repair requiring the removal of engine transmission and other drive axle components. Our standard warranty does not apply to vehicles used commercially, i.e. Uber. This warranty is only for you and the vehicle serviced; it is not transferable. Sublet repairs, unless stated prior.
