Crown City Tire and Auto Service of Pasadena
Mon–Fri: 8:00 am–5:30 pm
Sat-Sun: Closed
Phone: (626) 793-4181
Email: info@crowncitytire.com
Inspection Hours:
May differ from store hours.
Please call for wait times
and availability.
Amenities
Connected. Convenient. And comfortable. The amenities we offer are designed to keep your life running smoothly.
Concierge
Service
Comfortable customer
lounge with Wi-Fi
Pet Friendly
Environment
Covid Safe
Environment
Free coffee
and tea
Baby Changing
Stations
Reviews
How we care for our guests
Having The Right Team Helps Us To Achieve Our Mission
Not only do we bring years of automotive service experience to the table, but we also continue our commitment and dedication to you. We believe our duty is to help create local jobs and be a company that helps create growth for the community. We’ll keep our promise to build pride in fueling the critical roles needed for every successful execution for the people we work with, the guests we meet, and our local community.
I was in a tough situation where I had to get a job done on a 2021 Toyota Corolla within a half day to leave town to keep my itinerary... read more
Steven P.
5/28/2022- Everyone in the shop was so kind and helpful! My boyfriend and I wanted to walk over to Starbucks while they fixed our tire, but it was raining a little... read more Brittany A.
4/04/2022 - This place is phenomenal. 5-star service all the way. I came in with a bolt in my tire. They were so kind to me because I had my two kids... read more
Melissa L.
6/11/2022 - I just stopped by crown city tires because my low tire pressure light had come on. They were quick and very helpful. Mikey took care of my needs, though it... read more Armando G.
6/30/2022 - Great service started with the phone call with the front desk. Lester did a quick clean job mounting new tires on my brand new wheels followed by a thorough job... read more
Alex A.
6/17/2022 - Great customer service,Valerie and Mikey helped me out and they were extremely attentive, while also providing information to help me make the best decision for my car. I would highly... read more Wichita C.
6/07/2022 - They are very responsive and do
A great job!
I enjoyed their professionalism.
Give them a try...
Michael G.
4/10/2022 - This was truly the best customer service experience I've ever had! The front desk executives have the most fun and positive energy and the work was quick and easy. Loved... read more Laura D.
6/29/2022
What makes Crown City Tires and Auto Different?
With the rapid changes in vehicle technologies, training remains as one of our main pillars. We believe in training so much, we developed our own internal training academy to keep our team up-to-date with the latest vehicle technologies, repairs, and maintenance guidelines. In fact, our training academy provides a career path for new teammates looking to join our team. You will have confidence in knowing your vehicle is repaired to industry guidelines, quality controlled, each time.
Our Team and Family
Team and Family are the most important components to any company. You love what you do when you have a team and family that takes care of each other. Our team carries the same focus and vision: simply, take care of our customers!
Our team has pride in what we do, because we don’t only fix cars, we make an impact in our customers’ lives. Many of our teammates have been with the company for over 30 years, offering years of knowledge and professionalism.
We are always welcoming, respectful and helpful. We are not in the business in fixing vehicles, we are in the business in creating relationships. At the end, we want you to feel that we have your back and you belong to our Crown City Tire family.
Our Crown City Service Warranty
At the end of the day, we want you to be 100% satisfied with your experience and service. This is our culture; this is our mission. That’s why we provide a service warranty that gives you peace of mind for your vehicle and repairs.
If you ever have an experience that is less than 100% satisfying, please let us know. We will make it right!
As for our warranty, we keep it quite simple:
We stand behind a 36-month/30,000-mile warranty on all service and repairs, except for few items listed below:
Brake Pads/Shoes Replaced & Rotors/Drums Resurfaced: Parts and Labor: If rotors/drums are replaced, our standard brake warranty applies: 24-month/24,000-mile warranty. If rotors/drums are resurfaced, then a 6 month / 6,000-miles warranty applies.
Alignment Pothole Forgiveness Warranty: Parts and Labor: 60 days. A misalignment can happen as soon as the next pothole surprises you, thus we will be happy to perform an additional alignment for free within the listed time frame.
Oil and Filter Change, Transmission Fluid Exchange, Coolant Exchange, Differential Fluid Exchange, Brake Fluid Exchange, Power Steering Fluid Exchange, Wiper Blades, Fuel and Air Induction Service, and Air Filters: 90 days or 4,000 miles, whichever comes first.
Batteries: Parts and Labor warranty is in accordance with the manufacturer’s warranty listed at the time of purchase.
Emission, Exhaust, and EVAP Systems: Parts and Labor: 12 months or 12,000 miles, whichever comes first.
Non-Warrantied Items: Engine and transmission replacement, internal engine/transmission repairs or any repair requiring the removal of engine transmission and other drive axle components. Our standard warranty does not apply to vehicles used commercially, i.e. Uber. This warranty is only for you and the vehicle serviced; it is not transferable. Sublet repairs, unless stated prior.
