Crown City Tire Auto Care’s Road Hazard Warranty
Crown City Tire Auto Care is an all-inclusive tire shop. Our culture and our mission are to ensure your service and experience leave you 100% satisfied. If at any time you are not satisfied, just let us know and we’ll make it right. If you do a search online for “tire shop near me,” you’ll find there isn’t a warranty quite like ours.
About Our Road Hazard Warranty
We provide confidence and peace of mind for your vehicle and auto repairs since our warranty is so simple and easy. Generally, it lasts for 36 months or 36,000 miles, whichever happens first within the span of three years.
Plus, we offer a tire package that covers roadside assistance, road hazards, and free alignment checks, among several others. Things like punctures from screws, cuts, debris, nails and etc along with bruising and breaks from potholes and road debris. This includes time-based coverage for tire repairs/replacements:
- Year 1: Free tire replacement
- Year 2: 50% of the tire cost
- Year 3: 25% of the tire cost
Exceptions
However, there are some exceptions to our Road Hazard Warranty:
- Replaced Brake Shoes/Pads: 24 months or 24,000 miles coverage
- Resurfaced Drums: 6 months or 6,000 miles of coverage
- Alignment Pothole Forgiveness: 60 days; will realign the tires free when an unexpected pothole appears
- Fluids (Oil, Transmission, Coolant, Differential, Brake, Power Steering): 90 days or 4,000 miles
- Filters (Oil and Air): 90 days or 4,000 miles
- Wiper Blades/Air Induction: 90 days or 4,000 miles
- Batteries: only in accordance with the manufacturer’s warranty at the time of purchase
- Emission, Exhaust, EVAP Systems: 12 months or 12,000 miles
What We Don’t Cover
Even though we guarantee the repair and replacement of many things, there are still some items we don’t cover. These terms only apply to vehicles serviced at our tire shop in Pasadena. It is not transferrable and there aren’t sublet repairs.
The restrictions are as follows:
- Improper overloading, inflation, or general misuse of tires
- Engine and transmission replacement
- Theft, accidents, or vandalism
- Misalignment, abuse, or improper maintenance by the customer
- Internal engine/transmission repairs
- Any repair requiring the removal of the engine transmission and other drive axle components
- A vehicle intended for commercial or occupational use (ie, Uber and work vans)
- Curb damage, sidewall abrasions, and cosmetic appearance
- Any installations or usage by way of off-road vehicles or racing
- The vehicle’s faulty mechanical conditions
How Crown City Tire Auto Care’s Road Hazard Warranty Works
After receiving your warranty and having a flat tire, once you bring your vehicle to our auto repair in Pasadena, we’ll inspect the tire to determine whether it needs repair or replacement. Our staff will then pull up your invoice from our system.
If repairs are not possible according to the Rubber Manufacturers Association guidelines, our qualified technicians will replace them with the exact same one, or we will go with the next similar model if it’s unavailable.
For more information, feel free to get in touch with us at (626) 461-9165.
